The CookBook App
How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
How can I access CookBook?
Sign Up & Accounts
How do I change my password, username or email?
How do I change my CookBook theme?
How do I delete my account?
Do I have to pay for CookBook on different devices?
How much does CookBook cost?
Can I have a free trial of CookBook before buying it?
Storage, Syncing & The Cloud
Syncing & The Cloud
How do I sync my CookBook between my devices?
Where and how are my recipes stored?
Can I access my recipes if I'm not connected to the internet?
How much space do I need on my phone for the CookBook app?
How many recipes can I have in my CookBook App?
NEW - DECIDE WHERE TO PUT & COMPLETE
Can I share/export recipes with CookBook?
Can I use apple's family sharing tool?
How do I print a recipe?
Why doesn't CookBook automatically generate nutritional data from the recipe I have added?
What languages does CookBook support?
What measurements does CookBook support and convert between?
Can I search for multiple tags at once?
Can I add my own recipes to the CookBook App?
See all 10 articles
Do you have a browser extension for Chrome/Safari/Firefox etc?
Why can I not do everything on the website that the app can do?
Meal Planner & Shopping List
Does CookBook have a meal planner?
Can I add custom text/meals to the meal planner?
How do I print the meals I have planned in my Meal Planner?
Can I add additional items to my shopping list such as toothpaste?
Can I recategorise the items in my shopping list to match my local shopping aisles?
Adding, Editing & Importing Recipes
Adding & Importing Recipes
How do I add a recipe?
Can I import a recipe to my CookBook from a PDF?
CookBook didn't import the recipe I found
CookBook didn't import part of my recipe
What recipe files does CookBook support?
See all 11 articles
Scanning Recipes (OCR)
What is OCR?
How can I improve the OCR performance?
How much do OCR scan credits cost?
Why can I not take anymore than ten photos when using the OCR tool?
Do you have a folder feature so I can keep my recipes organised?
What do I do if my ingredient doesn't have a quantity?
How do I delete a step picture?
How do I delete a recipe?
How do I add a tag?
See all 13 articles
Problems, Feature Requests & Refunds
Development Plan & Feature Requests
Support & Issues
CookBook won't work on my device
Not satisfied or have a problem?
I still have a question, how do I contact you?
My Clipper Tool isn't working?
How do I get a refund?
Help Desk Software